Privacy Policy

PRIVACY POLICY
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Last updated: March 16, 2026
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Company: EasyFIX Handyman Service ("EasyFIX", "we", "us", "our")

Website: https://www.easyhand.pro

Email: easyfix.handyman.us@gmail.com

Phone: (312) 690-1273

Mailing Address: 1327 Modaff Rd, Unit A11, Naperville, IL 60565

Service Area: Naperville, IL and surrounding western Chicago suburbs

1. INFORMATION WE COLLECT

A) Information you provide

We may collect information you submit to us, such as:

- Name, phone number, email address
- Service address and location details
- Project details, notes, and preferences
- Photos or files you upload or send, such as damage photos
- Messages you send through forms, chat, SMS, or email

B) Information collected automatically

When you visit our website, we may automatically collect:

- IP address, device type, browser type, and operating system
- Pages viewed, clicks, timestamps, and referring or exit pages
- Approximate location derived from IP address
- Site performance and diagnostic data

C) Cookies and similar technologies

We use cookies and similar technologies for:

- Website functionality and security
- Analytics and performance measurement
- Advertising and marketing, where enabled

You can control cookies through your browser settings. Some features of the website may not work properly if cookies are disabled.

2. HOW WE USE YOUR INFORMATION

We use personal information to:

- Respond to inquiries and provide estimates or quotes
- Schedule service, perform work, and provide customer support
- Send project updates, reminders, and service notifications
- Send invoices, receipts, and payment-related communications
- Improve our website, services, and customer experience
- Detect, prevent, and investigate fraud, abuse, or security issues
- Comply with legal obligations and maintain business records

3. TEXT MESSAGES, CALLS, AND EMAIL COMMUNICATIONS

If you submit a form, request a quote, or otherwise contact us, you may receive communications from EasyFIX by phone call, SMS or text message, and email.

SMS or Text Messaging:

- Message frequency varies
- Message and data rates may apply according to your carrier
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us at easyfix.handyman.us@gmail.com
- Consent to receive text messages is not a condition of purchase

Email Marketing:
You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at easyfix.handyman.us@gmail.com.

4. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business and deliver services, such as:

- Website hosting and website tools
- Analytics providers
- CRM and customer support tools
- Payment processors and invoicing tools
- Advertising platforms, if enabled
- Licensed subcontractors, only when needed to complete requested services

These providers are allowed to use your information only as necessary to perform services for us.

5. COOKIES, ANALYTICS, AND ADVERTISING

We may use tools such as Google Analytics, Google Tag Manager, Meta (Facebook or Instagram) Pixel, and similar technologies to understand website performance and measure marketing results.

You can control cookies in your browser settings. Where required by law, we honor applicable opt-out signals and preferences.

6. DATA RETENTION AND SECURITY

We retain personal information only as long as reasonably necessary for:
- Providing services and support
- Warranty and record-keeping needs
- Legal, accounting, and compliance obligations

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100 percent secure.

7. YOUR PRIVACY RIGHTS
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Depending on where you live, you may have rights to:
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- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Opt out of certain targeted advertising, where applicable

To make a request, contact us at easyfix.handyman.us@gmail.com. We may need to verify your identity before fulfilling your request.

8. CHILDREN'S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

9. INTERNATIONAL USERS

Our website is intended for users in the United States. If you access our website from outside the United States, you understand that your information may be processed in the United States.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Your continued use of our website after any changes are posted constitutes acceptance of the updated Privacy Policy.

12. CONTACT US
If you have questions about this Privacy Policy, contact us at:

EasyFIX Handyman Service
Email: easyfix.handyman.us@gmail.com
Phone: (312) 690-1273
Address: 1327 Modaff Rd, Unit A11, Naperville, IL 60565

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